Delivery methods and times

1. Modes of delivery

Domestic deliveries ( Finland):

Retrieve selected mail, 0€
Pick up the ordered products from your Mail. You will be notified by sms or email when the parcel has arrived and you can pick up your shipment from the post immediately on the day of arrival at 16 after.

Pick your choice of Postal parcel, 0€
Fetch the products you have ordered your choice of Postal parcel. You will be notified by sms when the parcel has arrived and you can pick up your shipment from the vending machine immediately.

Post home delivery, the price 10,90 €
Posti home delivery is an easy way to receive the broadcast. Shipments are delivered in the largest cities to the recipients on weekdays at 21 by the and other areas at 14 or 17 at the latest.
Mail shipments shipping to you can follow the broadcast id, which you will receive an email when we send the package. 

After ordering you will receive an email confirmation of the order and a link through which you can conveniently track your order.

Pick up from Kultasepät Narsakka's shop in Hämeenlinna
We will notify you when your order is ready for pickup.

2. Delivery times

Now in-stock products ship 1 - 4 business days after order entry.

Subscription products we supply normally 4 to 7 business days.

Custom-manufactured products we deliver no. 7-14 business days depending on the manufacturer's schedule.

We have customers as soon as possible in connection with e-mail if we detect a delivery time lasting longer than normal.


Deliveries to other EU contries:

We deliver Festive our online store the ordered products in all EU countries. Send list outside Finland is 10€ / shipment.

Modes of delivery Eu-countries are the Post Finland and its local country partners, such as DHL. Delivery time depends on destination country and is usually around 5-10 business days.

When the order is shipped, the customer will receive a tracking code wich is sent to the email address that has been given with the order. 

Possible delivery delays will be notified to the recipient by e-mail. Festive online store reserves the right to reject the order and return the customer payment by 30 days after the order.