- Free maintenance only for Festive Loyal customers and products which are purchased from the Festive online store.
- Our jewelry maintenance includes jewelry cleaning, checkin the settings, polishing and rhodium plating if needed.
- Does not include repair of damage caused by careless use of the jewelry.
- Free service is valid for 3 years from the date of Festive online store purchase.
- The customer of the service is responsible for the delivery of the jewelery and any shipping costs that may arise.
MAINTENANCE THE JEWELRY SHIPMENT AND DELIVERY INSTRUCTIONS
- Carefully pack the jewelry (s) in a shipping envelope or package.
- Make sure there is a sufficient postage for the shipment and preferably send it registered
- Include your own contact information and the date of purchase of the jewelry in the shipment.
The mailing address for service:
Kultasepät Narsakka Oy
Bring your jewelry to our store:
You can also bring your jewelery to our Festive Showroom in Hämeenlinna, Finland. The address is the same as the mailing address.Check the opening hours here.